Delivery Information

Order Process Day

We ship everyday from Monday- Saturday

Our cutoff time is 2 pm on every weekdays.

We observe all public holidays, so our delivery schedule will be subject to change during this period.


Our Logistic Center

We ship the product from Malaysia (Penang). Delivery within Malaysia will be 1-2 working days.


Delivery Time

We aim to dispatch all orders in 1-2  working days from our logistic center. We use Poslaju courier service to deliver your order within Malaysia and usually reach in 2 days.


Oversea shipment

We use registered mail to ship order internationally. It can reach within 2 weeks depend on the location of customer address.


Tracking code

Tracking code will be provided within 1 business day after parcel is shipped. You can always trace your order in www.pos.com.my


Terms and condition

A signature is requested on delivery. If you are not in when our couriers first try to deliver and they cannot find a safe location to leave the package, they will leave a card. Please follow the instructions on the card left by the courier (for next arrangement/self-pickup).

We reserved the right to charge for postage charges if the parcel is unclaimed and retour back to us.

If you’ve given us an invalid address or contact number causing the parcel to be rejected, we will not be responsible on resending the parcel to you and buyers will have to bear the additional cost.


Note:

In the event where the items run out of stock, you can choose to:

  • Order another item of similar value.
  • Order another item of lesser value and the remainder will be refunded to you.
  • Order another item of greater value and top up the difference in amount.
  • Get a full refund on the item.

If you have any questions related to your delivery please email to dennis@phonecasediscount.com

Please allow 1 working day before querying your order.


Return Policy

We guarantee to replace any item purchased that are found defect, broken, mismatch of color/model when you return it to us in a sealeable condition within 7 days of receipt. In the event of defect found, please contact us immediately. 

So, it's 100% risk free to buy from us.